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E-mail SMTP Authentican
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E-MAIL FAQ
Commonly Asked Questions
SMTP Authentication
Change Server Settings
Checking E-mail Online
E-mail Download Problems
E-mail aliases
Mailbox Size
2nd Email Box Setup

Eudora Mail
Netscape Mail
 
Outlook Express/
Windows Mail
E-MAIL
SET-Up
What is SMTP Authentication?
When do I need to enable SMTP Authentication?
How do I enable SMTP Authentication in my email client?
I use the alternate Outgoing SMTP port (587) in my Email client. Will I need to change that setting?
Q. What is SMTP Authentication?
A. SMTP Authentication provides an access control mechanism. It is used to allow legitimate users to send mail while denying service to unauthorized users, such as spammers.

Q. When do I need to enable SMTP Authentication?
A. SMTP Authentication can be enabled before, during, or after the mail service move. This setting is compatible with our current mail service, and is required for the new service.

Q. How do I enable SMTP Authentication in my email client?
A. The instructions below show how to enable SMTP Auth (also known as Outgoing Authentication) for Outlook, Outlook Express (Windows Mail), Thunderbird, Netscape and Mac Mail. If you are using a different email client place contact our Customer Service department at 1-800-588-3304.

Q. I use the alternate Outgoing SMTP port (587) in my Email client. Will I need to change that setting?
A. No, the alternate Outgoing SMTP port will remain the same. However if you have any questions or concerns about this setting please contact our Customer Service department at 1-800-588-3304.

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Directions for Your Email Programs:

Microsoft Outlook Microsoft Outlook Express (Windows Mail) Mozilla Thunderbird Netscape
Mac Mail
Microsoft Outlook:
  1. Open Microsoft Outlook. You do not need to be connected to the Internet in order to change this setting, if you are prompted to connect you may choose to Work Offline.
  2. Open the Tools menu from the top toolbar and select E-Mail Accounts
  3. In the E-Mail Account window select the “View or change existing e-mail accounts” from the E-Mail menu and click Next.
  4. On the Server Type screen select the POP3 option and click Next.
  5. On the Internet E-mail Settings (POP3) screen click the More Settings button located in the lower right-hand corner of this window.
  6. In the new window go to the Outgoing Server tab.
  7. On the Outgoing Server window select the checkbox next to "My outgoing server (SMTP) requires Authentication"
  8. Click OK and you will return to the Internet E-mail Settings (POP3) screen.
  9. Click the Next button and you will proceed to the Congratulations! screen.
  10. Click the Finish button.
  11. Your Outlook E-Mail account has now been configured for SMTP Authentication. If you experience any problems, or if you have any questions please contact our Customer Service Department at 1-800-588-3304.

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Microsoft Outlook Express (Windows Mail)
  1. Open Microsoft Outlook (Windows Mail). You do not need to be connected to the Internet in order to change this setting, if you are prompted to connect you may choose to Work Offline.
  2. Open the Tools menu from the top toolbar and select Accounts
  3. In the Accounts window click on the Mail tab.
  4. On the Mail tab select your Wyoming.com E-Mail Address and click on Properties in the right-hand column. If this is Windows Mail the accounts will be grouped by type. The Mail type should be located at the top of the list.
  5. Click on the Servers Tab.
  6. Locate the Outgoing Mail Server section on this screen.
  7. Select the checkbox next to the “My Server Requires Authentication” option.
  8. Click OK and you will return to the Accounts window.
  9. Click Close in the lower right-hand corner of the Account window.
  10. Your Outlook Express (Windows Mail) E-Mail account has now been configured for SMTP Authentication. If you experience any problems, or if you have any questions please contact our Customer Service Department at 1-800-588-3304.

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Mozilla Thunderbird:
  1. Open Mozilla Thunderbird. You do not need to be connected to the Internet in order to change this setting, if you are prompted to connect you may choose to Work Offline.
  2. Open the Tools menu from the top toolbar and select Account Settings.
  3. From the left-hand column select Outgoing Server (SMTP).
    1. This should be the last option listed.
    2. If you have multiple email accounts setup you will need to scroll to the bottom of the list to see the Outgoing Server (SMTP) option.
  4. In the center box your E-Mail accounts will be listed. Select your Wyoming.com E-Mail Account.
  5. Click on the Edit button on the right-hand side of the screen.
  6. Locate the Security and Authentication section.
  7. Select the checkbox next to “User name and Password”
  8. Enter your Wyoming.com user name (the first part of your E-Mail address) into the User Name field.
  9. Under the "Use secure connection:" section select No.
  10. Click OK and you will return to the Account Settings window.
  11. Click OK on the Accounts Settings window.
  12. Your Mozilla Thunderbird E-Mail account has now been configured for SMTP Authentication. If you experience any problems, or if you have any questions please contact our Customer Service Department at 1-800-588-3304.
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Netscape
  1. Open Netscape Mail. You do not need to be connected to the Internet in order to change this setting, if you are prompted to connect you may choose to Work Offline.
  2. Open the Edit menu from the top toolbar and select Mail & Newsgroups Accounts Settings.
  3. From the left-hand column select Outgoing Server (SMTP).
    1. This should be the second to last option listed.
    2. If you have multiple email accounts setup you will need to scroll to the bottom of the list to see the Outgoing Server (SMTP) option.
  4. Click the Advanced button on the right-hand side of the screen.
  5. Select your Wyoming.com E-Mail account from the Advanced Outgoing Server (SMTP) Settings and click Edit.
  6. Select the checkbox next to "User name and Password".
  7. Enter your Wyoming.com user name (the first part of your E-Mail address) into the User Name field.
  8. Under the “Use secure connection (SSL):” section select No.
  9. Click OK and you will return to the Advanced Outgoing Server (SMTP) Settings window.
  10. Click OK and you will return to the Mail & Newsgroups Accounts Settings.
  11. Click OK on the Mail & Newsgroups Accounts Settings.
  12. Your Netscape Mail E-Mail account has now been configured for SMTP Authentication. If you experience any problems, or if you have any questions please contact our Customer Service Department at 1-800-588-3304.
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Mac Mail
By default Mac Mail is already configured to use SMTP Authentication. If you feel that the setting may not be properly configured please contact our Customer Service department at 1-800-588-3304.

If you don't see a question that addresses your situation, please call our Customer Support Center at 800-588-3304 or email Customer Support.

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If you need assistance, please contact Customer Support:
800-588-3304   Support Email


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