| SPECIAL
OFFERS
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| TESTIMONIALS |
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We have always received courteous, competent service from Wyoming.com, especially from technical service. Thank you for the service you provide. We're happy to support a Wyoming business!
Best wishes for another successful 15 years! |
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Fachon and Roger, Sheridan |
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A most Happy Anniversary to a wonder organization! Thank you for all the help I've received over the years! |
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Mary Lynn, Kemmerer |
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Thanks for continuing to be the very best - as far as I am concerned!
Hope you continue to grow and more people find out that you are so good at what you do! |
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Dugan, Casper |
>>Feed Back |
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| With the new interface how can I select multiple messages? |
| How can I remove a message from the Inbox without having it display in the preview panel below the inbox? |
| The Webmail interface is loading extremely slow, how can I make it run faster? |
| Can I setup a forward in Webmail?
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| Can I still use the Auto Response feature? |
| Can I
check other email accounts through Wyoming.com
Webmail? |
| Can I change my email account password through Wyoming.com Webmail?
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| Can I adjust my Spam filtering options? |
| Will I still receive Spam Raider notifications?
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| I do not want my email filtered, how can I turn off SpamShield Pro?
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| How does the Forgot Password link work?
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| Do I need to do to setup my password question for the Forgot Password tool?
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| I have accidentally deleted an important message, can it be restored?
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- Q. With the new interface how can I select multiple messages?
-
A.
To select multiple messages click on the
first message you wish to work with, and
hold the Ctrl key on your
keyboard down while you click to select any
additional messages you wish to work with.
- Q. How can I remove a message from the Inbox without having it display in the preview panel below the inbox?
- A.
By right-clicking a message in the Inbox,
you can select delete without opening the
message. The right-click menu also contains
many other features, such as Reply, Reply
All, and Flag for Follow-up.
- Q. The Webmail interface is loading extremely slow, how can I make it run faster?
- A.
Depending upon your connection type and
speed, you may want to switch to the Classic
Interface. This interface is less graphical
and will load much quicker, however some
of the advanced features are not available
in the Classic Mode. To switch to the Classic
Interface, select Options from
the navigation bar on the left side of the
screen, and then select Preferences. Near
the bottom of the page, you will see the
Interface option. Select “No,
use the Classic interface.”
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- Q.
Can I setup a forward in Webmail?
- A. Yes. Forwards can be
setup in the Email Forwarding section
under Options.
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- Q. Can I still use the Auto Response feature?
-
A.
Yes, the Auto Response settings are still
present, and are located in the Auto Response section
under Options.
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- Q. Can I check other email accounts through Wyoming.com Webmail?
- A.
Yes, if it is a POP server. You can set
Webmail to check messages on another server
in the Options section of
Webmail.
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- Q. Can I change my email account password through Wyoming.com Webmail?
- A.
Yes, in the Options section
under Password.
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- Q. Can I adjust my Spam
filtering options?
- A.
Yes, in the Options section under the SpamShield
Pro.
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- Q. Will I still receive Spam Raider notifications?
- A.
No, Spam Raider is not used with our new server. All Spam filtering is now handled in your mailbox. You can adjust your SpamShield
Pro settings in the Options section of your Webmail account.
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- Q. I do not want my email filtered, how can I turn off SpamShield Pro?
- A.
You can disable SpamShield Pro in the Options
section of Webmail. In the SpamShield Pro
settings remove the check mark from the option
labeled “Enable SpamShield
Pro” and click the Save button
in the lower right hand corner of the screen.
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- Q. How does the Forgot Password link work?
- A.
This tool will allow you to regain access to your mailbox in case you have lost or forgotten your email password. This works by setting up a Password challenge question that you can answer to log into your email account. .
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- Q. Do I need to do to setup my password question for the Forgot Password tool?
- A.
Yes, you will need to enter a password question, and answer in the Webmail interface. To do this you will need to go to Options section in Webmail, then to Password. On this screen you can enter your Password question and answer. For security purposes we highly recommend that you use a question and answer only you would know.
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- Q. I have accidentally deleted an important message, can it be restored?
- A.
We have the ability to retrieve any message that has been sent or received within the past 5 days. Anything that is older than 5 days can not be retrieved. There is a $25.00 fee for this service per incident.
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